Refund & Return Policy
Thank you for shopping with Chouhan Traders! We are committed to ensuring your satisfaction with our products. Please read our refund and return policy carefully to understand your rights and responsibilities.
Return Policy
Eligibility: Our return policy lasts for 3 days from the date of delivery. If 3 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required to complete your return.
Return Process
Contact Us: To initiate a return, please contact our customer support at:
Email: Support@chouhantraders.com
Phone: 9997192876
Approval: Once your return request is approved, you will receive instructions on how to send your item back to us.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refund Policy
Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approval: If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at Support@chouhantraders.com.
Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at Support@chouhantraders.com and send your item to: [Your Address].
Non-returnable Items
Sale Items: Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Custom Products: Custom or personalized products are non-returnable unless they are defective or damaged.
Contact Us
For any further queries or assistance regarding refunds and returns, please contact our customer support team:
Phone: 9997192876
Email: Support@chouhantraders.com
Thank you for shopping with Chouhan Traders. We appreciate your business and strive to provide you with the best products and services.